WebsiteAppBot
IT-accredited company
Bot for Telegram turnkey
We develop Telegram bots for requests, sales, support, notifications, personal accounts, payments, mailings and integrations with CRM, website and backend.
About
We work at the intersection of strategy, development and delivery
We make Telegram bots that quickly launch service, sales and support
Telegram is convenient for quick scenarios: requests, consultations, personal accounts, payments, notifications, closed communities and service processes. We design dialogs, buttons, commands, backend, integrations and admin.
First we analyze scenarios, data and exceptions, then we design logic, integrations, error handling and post-launch support.
5years
in the digital development market
3-4years
average length of cooperation
100+projects
delivered for clients across industries
10+awards
and industry achievements
Our contacts
Formats
What Telegram bots do we develop?
Forms, quizzes, service selection, contacts, transfer of requests to CRM and notifications to managers.
Bot for applicationsDiscuss formatCatalog, selection, shopping cart, payment, order statuses, notifications and repeated communications.
Sales botDiscuss formatFAQ, request statuses, knowledge base, operator circuit and message history.
Support botDiscuss formatPersonal user scenario: documents, applications, subscriptions, statuses, roles and integrations.
Bot accountDiscuss formatTasks
A Telegram bot is needed when it is convenient for clients to write in the messenger, and when it is important for businesses to quickly process requests and transfer data to systems.
What tasks do you need a Telegram bot for?
- Collecting applications from Telegram and transferring them to CRM
- Sales, payment and ordering
- Customer support and answers to common questions
- Personal account inside Telegram
- Mailings and notifications by segments
- Sign up for consultations, events and services
- Integration with website, backend, CRM and 1C
- Automation of internal team notifications
Let’s discuss your task
On a call or in chat, we’ll unpack the task, answer questions and suggest a solution. If you are only exploring options, write to us too — we’ll help you find your bearings.
Leave your contacts — we’ll explain the best way to approach the project, how long it may take and what it may cost. No pressure or obligations.
Approach
We design scenarios that are understandable to the user and useful to the team
The approach on which the development of Telegram bots is based
Let's analyze the scenarios
We record roles, questions, statuses, data, exceptions and points where a person is needed.
Designing logic
We collect branches, forms, buttons, actions, notifications, errors and transitions between systems.
Connecting integrations
We connect the solution with CRM, website, backend, tables, payment, 1C, analytics and internal APIs.
We are preparing support
We set up logs, error notifications, admin panel, documentation and a development plan after launch.
Process
Each stage has a clear result and an agreed amount of work
We use a 6-step system,
For each stage we record tasks, deadlines and costs. This way, launching a bot or automation remains clear for the business and the team.
Stage 1
Analysis
Study of the problem and requirements
We study current calls, processes, services, roles, data, integrations and manual operations.
Stage 2
Scenarios
Structure, logic and product prototype
We design scripts, statuses, forms, buttons, events, errors and data transfer for a bot for Telegram.
Stage 3
Interface
Visual concept development
We prepare texts, message structure, commands, buttons, error states and clear interaction logic.
Stage 4
Development
Implementation of project functionality
We develop backend, scripts, integrations, admin, notifications, event processing and data storage.
Stage 5
Testing
Checking and fixing errors
We check branches, non-standard actions, integrations, rights, notifications, errors and transfer of requests to a person.
Stage 6
Launch
Publication and commissioning
We launch the solution, connect channels, train the team, check the first requests and set up support.
Technologies
We select a stack for the platform, integrations, stability and further development
We use technologies that are suitable for a stable Telegram bot
Platform
Telegram, webhooks, platform APIs, buttons, commands, forms, messages and dialogue scripts.
Backend
Node.js, API, databases, queues, authorization, business logic and event processing.
Integrations
CRM, 1C, website, forms, payments, tables, email, SMS, analytics and internal services.
Infrastructure
CI/CD, monitoring, logs, backups, error handling and release environments.
Guarantees
We guarantee transparent work and support after launch
We show you how to manage scripts, tickets, messages, integrations, and basic bot or automation settings.
Team training
We fix the stages, milestones and release plan so that the launch does not dissolve in endless edits.
Meeting deadlines
We check scripts, buttons, forms, integrations, notifications, errors and user behavior in different dialogue threads.
Quality of work
We divide the functionality into stages and show in advance which scenarios are included in the current launch, and which are better to be carried out further.
Sticking to a Budget
Advantages
We plug into not only development, but the business logic of the project
What will you get by ordering a Telegram bot from us?
Quick working script
The user follows the desired path without unnecessary steps, and the team receives structured data.
Less manual work
Typical responses, notifications, statuses, data transfers and repetitive actions are performed automatically.
Business integrations
The solution is related to CRM, website, backend, payment, tables, analytics and internal systems.
Post-launch support
We help you look at logs, fix bottlenecks, improve scripts and develop automation.
Telegram bot cost
Guidelines for solution formats. We calculate the exact price after the brief - we take into account scenarios, integrations, roles and support.
How much does it cost to develop a Telegram bot?
Telegram bot for requests
Forms, buttons, notifications and transfer to CRM
Telegram bot for sales
Catalog, cart, payment, statuses and notifications
Telegram bot with account
Roles, personal data, documents, backend and admin
Telegram bot development
New scenarios, mailings, analytics and integrations
What determines the final cost?
Price depends on scenarios, integrations, roles, platform and support requirements
The cost of developing a Telegram bot depends on the number of scripts, dialogue threads, integrations, admin panel, roles, mailings, notifications, analytics and platform requirements. A simple bot for requests and a service bot with CRM, payment and backend - different scopes of work.
To name a fair price, we first analyze the problem: what scripts are needed, where to transfer data, who handles exceptions, and what services to connect. After this, we prepare the stages, timing and cost. Brief and calculation - free.
Media center
We share expertise in digital development and business growth
Reviews
Companies across industries trust us
We're already on our second project with this studio. Always on time, high quality and with a great understanding of our goals. The result exceeded our expectations!
Source: Yandex Maps
The website turned out stylish and convenient! The team took all our wishes into account and offered solutions we hadn't even considered. Huge thanks for the professionalism!
Source: Yandex Maps
A wonderful studio! They explained everything, delivered quickly and even helped with promoting the website. Very happy with the cooperation, highly recommend!
Source: Yandex Maps
A wonderful studio! They explained everything, delivered quickly and even helped with promoting the website. Very happy with the cooperation, highly recommend!
Source: Yandex Maps
We are on other platforms
All our specialists hold professional degrees and have 7+ years of experience
Marussia ratings on external platforms
FAQ
We answer the most important questions
How long does it take to develop a Telegram bot?
Usually from 2 weeks to 2 months. The period depends on the number of scenarios, integrations, platforms, admin, analytics and approvals.
Is it possible to connect CRM and other services?
Yes. We connect CRM, 1C, website, forms, tables, payment, email, SMS, analytics, backend and internal APIs.
Is it possible to transfer complex cases to a manager?
Yes. We design the transfer of a request to a person: notification, responsible person, status, comments and interaction history.
Do you need an admin?
Often yes. You can create an interface for requests, scripts, texts, users, roles, logs and reports.
Is it possible to improve an existing bot or automation?
Yes. We audit scripts, integrations, code, logs and propose a plan for improvements without complete rework.
What happens after launch?
We look at the first requests, fix errors, improve scripts, add integrations and support the solution.