WebsiteAppBot
IT-accredited company
Integration with delivery services turnkey
We integrate a website or online store with delivery services: cost calculation, delivery points, shipment processing, tracking, statuses and customer notifications.
About
We work at the intersection of strategy, development and delivery
We connect delivery so that the client sees clear options, and the team sees current statuses
Delivery affects order conversion and the workload of managers. We connect cost calculation, pickup point map, shipment registration, tracking, statuses, notifications and exchange with CRM or warehouse.
First, we analyze the current process and system limitations, then we design data exchange, implement integration, test real scenarios and prepare post-launch support.
5years
in the digital development market
3-4years
average length of cooperation
100+projects
delivered for clients across industries
10+awards
and industry achievements
Our contacts
Formats
What tasks does integration with delivery services include?
Cost and terms by address, city, weight, dimensions, tariffs and store rules.
Delivery calculationDiscuss integrationPickup point map, point selection, address, schedule, restrictions and saving the choice in the order.
Pickup pointsDiscuss integrationCreating a shipment, transferring the order contents, recipient, address and service data.
Registration of shipmentsDiscuss integrationUpdate delivery statuses, track numbers, notifications to the client and manager.
Tracking and statusesDiscuss integrationTasks
Delivery integration is needed when the client must choose the delivery method himself, and the order must automatically go to the delivery service.
What tasks require integration with delivery services?
- Show the client the cost and delivery time
- Add a selection of pick-up points on the map
- Transfer orders to SDEK, Russian Post, Yandex or another service
- Receive track number and delivery statuses
- Send notifications to clients and managers
- Link delivery with CRM, payment and warehouse
- Consider weight, dimensions, tariffs and regions
- Reduce manual work when processing shipments
Letβs discuss your task
On a call or in chat, weβll unpack the task, answer questions and suggest a solution. If you are only exploring options, write to us too β weβll help you find your bearings.
Leave your contacts β weβll explain the best way to approach the project, how long it may take and what it may cost. No pressure or obligations.
Approach
We make integrations so that data flows stably and transparently
The approach on which integration with delivery services is based
Let's analyze the process
We record what data is needed, where it is created, where it is transferred, and who is responsible for exceptions.
Designing an exchange
We describe fields, statuses, webhooks, API requests, errors, repetitions, access rights and synchronization rules.
Testing scenarios
We check successful operations, service errors, API unavailability, duplicates, repeated requests and data correctness.
We are preparing support
We configure logs, notifications, instructions and scenarios for analyzing problems after launch.
Process
Each stage has a clear result and an agreed amount of work
We use a 6-step system,
Integration should be predictable: with a clear data schema, error handling, testing and post-launch support.
Stage 1
Analysis
Analysis of systems, processes and data
We study the website, CRM, warehouse, payment, delivery, analytics, team roles, current manual operations and service limitations.
Stage 2
Scheme
Designing exchange logic
We record data sources, fields, events, statuses, access rights, webhooks, queues and error scenarios.
Stage 3
Interface
Settings, notifications and admin
We design how the team will see statuses, errors, requests, orders, synchronization and exchange results.
Stage 4
Development
Implementation of integration and backend logic
We develop API links, webhooks, event handlers, synchronization, data storage and service scripts.
Stage 5
Testing
Checking exchanges and non-standard cases
We check successful operations, API errors, repetitions, unavailability of services, duplicates, statuses and data correctness.
Stage 6
Launch
Release, monitoring and training of the team
We launch the integration, check the first real operations, set up monitoring and transmit instructions to the team.
Technologies
We select a stack for services, security, stability and further development
We use technologies that help integrate delivery into orders and CRM
API and webhooks
REST, GraphQL, webhooks, OAuth, tokens, request signatures, statuses, event handlers and service documentation.
Backend
Node.js, databases, queues, cron tasks, roles, authorization, logging and exchange business logic.
Monitoring
Logs, error notifications, retries, test environments and data correctness control.
Business systems
CRM, payment gateways, 1C, MoySklad, delivery services, analytics, email, SMS and internal services.
Guarantees
We guarantee transparent integration and support after launch
We record which systems are involved, what data is transmitted, who is the source of truth, and what happens in case of errors.
Clear exchange scheme
We take into account access rights, API keys, personal data, logs, token storage and restrictions on external services.
Data Security
We check successful and failed scenarios, repeated requests, statuses, notifications, duplicates and data correctness.
Quality control
We set up monitoring, logs, instructions and help refine the integration when processes or APIs change.
Post-release support
Advantages
We plug into not only development, but the business logic of the project
What will you get when you order integration with delivery services from us?
Automatic data exchange
The systems will transfer the necessary data without manual copying, tables and re-entry.
Clear statuses
The team will be able to see what happened with the application, order, payment, delivery or analytics event.
Fewer errors
Synchronization rules, checks, logs and notifications help reduce data losses and duplicates.
Readiness for development
Integration can be expanded with new services, scripts, reports and internal automation.
Cost of integration with delivery services
Guidelines for work formats. We calculate the exact price after the brief - taking into account the API, scripts, security, data and support.
How much does integration with delivery services cost?
Delivery calculation
Tariffs, terms, address, weight, dimensions and store rules
Pickup points and map
Selecting a pickup point, map, restrictions, saving in order and UX scenario
Registration of shipments
Creation of shipments, track numbers, statuses, notifications and CRM
Complex delivery
Multiple services, selection rules, warehouse, payment, CRM and monitoring
What determines the final cost?
The price depends on services, API, exchange scenarios, data volume and reliability requirements
The cost of integration with delivery services depends on the number of systems, API quality, data volume, exchange scenarios, security requirements, logging, error handling, reverse synchronization and support. Simple connection and complex exchange with several services - different amounts of work.
We first look at the process: what data is needed, where is the source of truth, what errors are possible and how the team should see them. After this, we prepare a scheme, stages, deadlines and costs. Brief and calculation - free.
Media center
We share expertise in digital development and business growth
Reviews
Companies across industries trust us
We're already on our second project with this studio. Always on time, high quality and with a great understanding of our goals. The result exceeded our expectations!
Source: Yandex Maps
The website turned out stylish and convenient! The team took all our wishes into account and offered solutions we hadn't even considered. Huge thanks for the professionalism!
Source: Yandex Maps
A wonderful studio! They explained everything, delivered quickly and even helped with promoting the website. Very happy with the cooperation, highly recommend!
Source: Yandex Maps
A wonderful studio! They explained everything, delivered quickly and even helped with promoting the website. Very happy with the cooperation, highly recommend!
Source: Yandex Maps
We are on other platforms
All our specialists hold professional degrees and have 7+ years of experience
Marussia ratings on external platforms
FAQ
We answer the most important questions
What delivery services can I connect to?
We connect SDEK, Russian Post, Yandex Delivery, Boxberry, Dalli, courier services and other services with API.
Is it possible to add a map of pick-up points?
Yes. We display the pickup point on a map or in a list, save the selected item in the order and transfer it to delivery or CRM.
Is it possible to calculate shipping costs automatically?
Yes. The cost can be calculated by city, address, weight, dimensions, tariff, warehouse, order amount and store rules.
How does the customer know the delivery status?
You can send notifications by email, SMS, personal account, messenger or via CRM if the status of the delivery service changes.
Is it possible to connect multiple services?
Yes. We design selection rules: by region, price, term, warehouse, type of product or customer preference.
What to do if the delivery API is not available?
We configure error handling, retries, logs, notifications to the team and backup ordering scripts.